Automation Support Specialist Customer Service & Call Center - South Bend, IN at Geebo

Automation Support Specialist

Court Name/Organization:
Indiana Northern District Court Overview of the Position:
The U.
S.
District Court for the Northern District of Indiana is accepting applications for the position of an Automation Support Specialist.
The district has three divisions:
Hammond, South Bend and Fort Wayne.
The Hammond division has offices in Hammond and Lafayette.
The Automation Support Specialist provides automation and helpdesk support for court unit staff and provides technical support in installing and configuring computer hardware and software programs.
The incumbent performs routine to moderately complex troubleshooting for hardware and software systems.
The Automation Support Specialist is a member of the Court's information technology team, reports to the Systems Manager, and is expected to participate in ongoing training and professional development.
The position may require lifting and moving of moderately heavy items, such as computers and audio equipment.
Performing duties during non-business hours will be required.
Regular travel and occasional overnight travel to all divisions is a requirement of the position.
Location:
South Bend, IN Opening and Closing Dates:
05/04/2023 - Open Until Filled Appointment Type:
Permanent Classification Level/Grade:
CL 25 Salary:
$45,682 - $74,271 Link to Court Careers Information:
https:
//www.
innd.
uscourts.
gov/employment-northern-district-indiana Announcement Number:
2023-04 Link to Job AnnouncementThe federal Judiciary is an Equal Employment Opportunity employer.
Recommended Skills Technical Support Desktop Support Computer Hardware Help Desk Support Microsoft Windows Xp Peripheral Estimated Salary: $20 to $28 per hour based on qualifications.

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